05-20-2026, 05:03 PM
Need a gut check from people who've done more of these than me. My redemption's been sitting in pending review for going on five days now and I'm starting to wonder if I should be worried.
Here's the deal. Already passed KYC weeks ago, ID and selfie all cleared back then. Did a few small gift card redeems with no issue. This time I went bigger, around 200 SC to ACH, and it's just been stuck on under review since last Wednesday. No email, no request for more docs, nothing. Support said it's a routine check.
Is five days normal for a larger first-time bank redeem, or is this the kind of thing that turns into them stalling you out? Don't want to be paranoid but I also don't want to be the guy who ignored the obvious sign. What's the honest read here?
Here's the deal. Already passed KYC weeks ago, ID and selfie all cleared back then. Did a few small gift card redeems with no issue. This time I went bigger, around 200 SC to ACH, and it's just been stuck on under review since last Wednesday. No email, no request for more docs, nothing. Support said it's a routine check.
Is five days normal for a larger first-time bank redeem, or is this the kind of thing that turns into them stalling you out? Don't want to be paranoid but I also don't want to be the guy who ignored the obvious sign. What's the honest read here?